Frequently Asked Questions


Q: How much is shipping?

A: All items are Free international standard shipping.

 

Q: How long we will dispatch the order?

A: Your order will be dispatched in 1-2 working days from Hong Kong, All international orders will be shipped via tracked shipping

 

Q: How long will shipping take?

A: Depend on the amount of the order. We use different delivery partner.

 

Based on other customers' experience in the delivery can take anywhere between 1 week up to 1 month depending on your luck and customs clearance delays at both ends of the journey.


Q: How long is the estimated package transit time?

A: Here is the reference based on other customers' experience.

a) 3 to 10 working days to Asian countries

b) 7 - 14 working days to USA

c) 14 to 21 working days to Canada, NZ, European Countries

d) 14 to 28 working days to Australia ( due to very strict customs clearance formalities )

 

Express tracked shipping usually takes within a week. Please let us know if you change your mind and want us to ship the parcel by express tracked shipping.

 

 


Q: Is the order allowed to return?

A:  We understand sometime the product doesn’t match your expectation. Please no rush to leave feedback. We guarantee our customer 100% satisfaction with the item.

Please return it if you don’t want to keep it. Please tell us and we will make it up. Everyone deserve a chance to make you smile! Please let us know and we will solve the problem with you.

 

 

FREE SHIPPING

Free shipping on all orders

FREE EXCHANGE

30 days return on all items

PREMIUM SUPPORT

We support online 24 hours

DISCOUNT

Offer lots discounts