Frequently Asked Questions
Q: How much is
shipping? A: All items are Free international
standard shipping. Q: How long we will
dispatch the order? A: Your order will be
dispatched in 1-2 working days from Hong Kong, All international orders will
be shipped via tracked shipping Q: How long will
shipping take? A: Depend on the
amount of the order. We use different delivery partner. Based on other
customers' experience in the delivery can take anywhere between 1 week up to
1 month depending on your luck and customs clearance delays at both ends of
the journey. |
Q: How long is the
estimated package transit time? A: Here is the reference based on other customers' experience. a) 3 to 10 working
days to Asian countries b) 7 - 14 working
days to USA c) 14 to 21 working
days to Canada, NZ, European Countries d) 14 to 28 working
days to Australia ( due to very strict customs clearance formalities ) Express tracked
shipping usually takes within a week. Please let us know if you change your
mind and want us to ship the parcel by express tracked shipping. |
Q: Is the order
allowed to return? A: We understand sometime the product doesn’t
match your expectation. Please no rush to leave feedback. We guarantee our
customer 100% satisfaction with the item. Please return it if
you don’t want to keep it. Please tell us and we will make it up. Everyone
deserve a chance to make you smile! Please let us know and we will solve the
problem with you. |