Frequently Asked Questions
Q: How much is shipping?
A: All items are Free international standard shipping.
Q: How long we will dispatch the order?
A: Your order will be dispatched in 1-2 working days from Hong Kong, All international orders will be shipped via tracked shipping
Q: How long will shipping take?
A: Depend on the amount of the order. We use different delivery partner.
Based on other customers' experience in the delivery can take anywhere between 1 week up to 1 month depending on your luck and customs clearance delays at both ends of the journey.
Q: How long is the estimated package transit time?
A: Here is the reference based on other customers' experience.
a) 3 to 10 working days to Asian countries
b) 7 - 14 working days to USA
c) 14 to 21 working days to Canada, NZ, European Countries
d) 14 to 28 working days to Australia ( due to very strict customs clearance formalities )
Express tracked shipping usually takes within a week. Please let us know if you change your mind and want us to ship the parcel by express tracked shipping.
Q: Is the order allowed to return?
A: We understand sometime the product doesn’t match your expectation. Please no rush to leave feedback. We guarantee our customer 100% satisfaction with the item.
Please return it if you don’t want to keep it. Please tell us and we will make it up. Everyone deserve a chance to make you smile! Please let us know and we will solve the problem with you.